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If you have a question that you do not see on this page, please visit our forum for more information.
If you have a question that you do not see on this page, please visit our forum for more information.
Is our data secure, backed-up, confidential?
Data is backed up nightly and written to multiple disks.
We can perform full backup recovery in the event of a system-wide emergency.
Our hardware is also fully redundant so even if one disk or server fails nothing
will be lost and the system will not go down. Our uptime is over 99%.
Learn more about our data security
Learn more about our data security
Can we install Recruitgear on our own server?
This version of RecruitGear is a hosted version. We maintain the servers, the security, all the updates and improvements so you don't have to worry about anything. The RecruitGear team manages the system remotely, so if an issue pops up, it can be fixed without having to recall software or ask customers to install a patch.
What if I need help? Do you provide support?
We provide support via email. We also maintain a robust and active Forum where you'll usually find the answer to most any question about RecruitGear.
Can you customize Recruitgear for us?
We designed RecruitGear so that you can customize it yourself; you can change the colors, upload your own logo, and set up custom work processes for your account. However, if you're interested in a fully customized solution for your organization, contact RecruitGear at 1-888-420-1770.
Are there signup fees? Termination fees? Any hidden fees we should know about?
No. No. No.
Are there any financial benefits of paying a monthly fee vs. our owning the software?
The subscription model minimizes the up-front cost for small businesses and makes software spending more predictable. The fee includes full use of the system and 24/7/365 access to the Internet server where it is housed. Plus, the monthly fee includes all system maintenance, updates, and improvements.
Is Recruitgear available in other languages besides English?
Spanish and French versions are in development and are scheduled for release soon.
Can I print the applications I receive?
Yes. Once you click [print] the entire application will print as one continuous document.